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Welcome to Design Your Family! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our coaching services, visit our website, or communicate with us.

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1. Information We Collect

We may collect the following types of personal information:

• Personal Identifiable Information (PII): Such as your name, email address, phone number, and mailing address when you fill out forms or contact us.

• Coaching-Related Information: Information you share during coaching sessions, including goals, challenges, and other details you provide.

• Technical Information: Data like your IP address, browser type, and website usage patterns to improve our website performance.

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2. How We Use Your Information

We collect and use your personal information for the following purposes:

• Service Delivery: To provide tailored coaching sessions and resources.

• Communication: To respond to inquiries, schedule sessions, and send updates.

• Improvements: To enhance our services and website functionality.

• Compliance: To comply with legal obligations and resolve disputes.

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3. Data Sharing

We respect your privacy and do not sell, rent, or share your information with third parties, except in the following cases:

• Service Providers: Third-party providers that assist in delivering our services (e.g., scheduling tools or payment processors), bound by confidentiality agreements.

• Legal Requirements: When required by law or necessary to protect our rights.

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4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. These measures include encryption, secure servers, and regular audits. However, no online transmission or storage system is 100% secure.

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5. Your Rights

You have the following rights regarding your personal data:

• Access: Request access to the data we hold about you.

• Correction: Request corrections to inaccurate or incomplete data.

• Deletion: Request the deletion of your personal data, unless we are required to retain it for legal or contractual reasons.

• Opt-Out: Unsubscribe from emails or withdraw consent for data processing at any time.

To exercise these rights, contact us at joanna@designyourfamilu.com

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6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

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7. Cookies

Our website may use cookies to enhance your browsing experience. Cookies collect data like your preferences and browsing history. You can manage cookie settings through your browser.

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8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

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9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Design Your Family
Email: joanna@designyourfamily.com
Phone: 07946252595

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Effective Date: 11.2024